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Privacy policy

Last review date: 2 April 2025

CRX SOFTWARE (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our RailCube.com website (the “Website”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE WEBSITE.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Website after the date such revised Privacy Policy is posted.

This Privacy Policy does not apply to any third-party location from which you visit the website, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.

 

Who we are

Our website address is: https://railcube.com.

 

Collection of your information

We may collect information about you in a variety of ways. The information we may collect via the website depends on the content you provided, and includes:

Personal data

Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give us when requesting information, applying to a job opening or browsing through the Website. Please be advised that all data will/can be accessible to the CRX website administrator or info@railcube.com sales/marketing mailbox user.

Other data

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

Third-party data

An anonymized string created from your email address (also called a hash) may be provided to the HubSpot service to see if you are using it. The HubSpot service privacy policy is available here: https://legal.hubspot.com/privacy-policy

 

Use of your information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to: 

  1. Compile anonymous statistical data and analysis for use internally or with third parties, such as governmental organisations.
  2. Increase the efficiency and operation of the Website.
  3. Monitor and analyze usage and trends to improve your experience with the Website.


Disclosure of your information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By law or to protect rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-party service providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Sale or bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur, and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

 

Tracking technologies


Cookies

We may use cookies and other tracking technologies on the Website to help customize the Website and improve your experience. When you access the Website, your personal information may be collected using tracking technology. Cookies are by default turned off. You can enable cookies to help the availability and functionality of the Website.

Website analytics and GDPR

We partner with HubSpot to allow tracking technologies and remarketing services on the Website using first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Website, determine the popularity of certain content, and better understand online activity. By accessing the Website, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors.

Should you wish to review how HubSpot handles GDPR and your privacy, please visit. https://www.hubspot.com/data-privacy/gdpr.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-in cookies, plug-ins, or settings.

Security of your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

 

Compliance


GDPR compliance

We ensure General Data Protection Regulation (GDPR) compliance by:

  • Processing personal data lawfully, fairly, and in a transparent manner.
  • Collecting personal data for specified, explicit, and legitimate purposes and do not process it further in a manner that is incompatible with those purposes.
  • Collecting only the personal data that is relevant, and limited to what is necessary for the purposes for which it is processed.
  • Taking reasonable steps to ensure that personal data is accurate and, where necessary, kept up to date.
  • Keeping personal data in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed.
  • Processing personal data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical and organizational measures.
  • Being responsible for and able to demonstrate compliance with the GDPR principles.

Your rights

Under the GDPR, you have the following rights:

  • Right to Access: You have the right to request copies of your collected personal data.
  • Right to Rectification: You have the right to request that we correct any collected personal information you believe is inaccurate or complete collected personal information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your collected personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the personal data that we have collected to other organizations, or directly to you, under certain conditions.

Should you wish to exercise your rights, please:

  • Contact us via the below-provided contact details.
  • Upon the receipt of your request, we will collect or delete your information as long as that information is not part of any active official inquiry request and keep you informed of the actions we take.

California privacy rights

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

 

Contact us

If you have questions or comments about this Privacy Policy, please contact us at:

CRX SOFTWARE
Weena 505
Delftse Poort (Tower B, 14th floor)
3013 AL Rotterdam
The Netherlands
+31 (0)10 257 99 53
privacy@railcube.com